Shipping Info
Typically we can get a bike frame shipped anywhere in the continental US for under $60. The weight of the box doesn’t matter as much as the size – the smaller the better! Keep in mind that a box over 130 inches (combined length and girth) will incur oversize charges with most shipping services.
Packing Your Bike
We prefer the frame to be stripped of all components, which also saves you money in shipping. But if you have internal routing or hydraulics, you can leave that installed, along with the bottom bracket. We do have a mechanic on staff who can assemble and disassemble bikes, but we try not to compete with local bike shops, so we encourage you to use your local bike shop for any disassembly/assembly.
To pack, we recommend pipe insulation from the hardware store (not the adhesive kind) to wrap your bike tubes. Any loose parts can be secured with masking tape. We do use the same shipping materials that you send us for your repair’s return.
Shipping Carriers
If you’re in the midwest, SpeeDee Delivery is the best option. You can call them for a pickup, and 1-2 day service typically costs under $25. Otherwise we recommend comparing rates from BikeFlights.com (UPS) and PirateShip.com (USPS and UPS). We encourage creating a return label to include in the box.
All we need is your name on the box so we can match what arrives to your quote. (And if we haven’t already chatted about your repair/paint, please include your contact information). All work should be shipped to our Rochester, MN location unless we specify otherwise. Here are the addresses for shipping:
*All items should be shipped to our Minnesota location at this time
Minnesota Location:
Cyclocarbon402 80th St SE
Rochester, MN 55904
(651) 370-8377
Michigan Location:
Cyclocarbon56720 Station Drive
Calumet, MI 49913
(651) 370-8377
Return Shipping
If you’re shipping your frame to us via UPS or FedEx, we encourage you to create a return label at the same time. We send your bike back in the same box/packing it arrived with, so the weight/dimensions will not change. You can schedule it for a week after your bike is estimated to arrive, and you do not need to schedule a pickup. If you’re using SpeeDee, no worries, we’ll just ship it back and add the shipping amount to your total.